Dear all,
as you remember, few time ago I ahve asked for your support for running a 2-day workshop on SF. Thank you for all of you who sent me suggestions.
Yesterday, at the end I have received an "exceed expectations" from the GM of the company. She was impressed by the emotional impact of labeling (please see below Jesper document, where I add The Walking Exhibition with the labels), the fact that thw workshop seemed to be for each individual and for all and the results of "moving' one of her business concern thru entire process and the actions at the end.
Another touching moment for me was when a new joiner told me: "I thought that will take me many months to arrive to the state of mind and heart I have after two days."
Things that worked:
- use compliments in any structure (from labeling to face to face) = rely on the resources the client already has
- move the discussion to what worked instead of what did not work
- point out that past success is a good start for future
- back into the future discussion that creates a lot more enthusiasm than what are we going to do in one year from now.
Regards,
George
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2 comments:
Dear George
i'm fascinated about your comments and THANK YOU for letting us know this. Yes, the "another touching moment" is impressive to me as well and cool, you made it possible!!
once a participant in my workshop "Solution focused training methodology" asked me for a kind of structure/recomendation, what should be there - and your list of "things what worked" could be an answer even on this question!
Congratulations and enjoy your success, dear George!
warmly, Kati
We made it !!! I am here thanks to Kataline!
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